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State government issues rules for motorcycle cabs, delivery services, Uber, Rappi, and Didi

By Tribune Travel

July 27, 2023

The new rules and guidelines for operating motorcycle cabs, food delivery services, scooters, and transportation units through digital platforms like Uber, Rappi, or Didi went into effect this past weekend.

The new rules, which were published in the Official Gazette on Friday, must be followed by all relevant sectors and are being supervised by the Institute of Mobility of the State of Quintana Roo (Imoveqroo).

According to the regulation, requests for permits will be made based on feasibility studies.

To ensure the safety of the passenger, the driver, and the general public, Article 139 of the regulation stipulates that businesses that offer transportation services through digital platforms, such as Uber, must have fixed GPS type geolocation equipment, physical or digital panic buttons, video cameras, and voice recording.

Additionally, it was determined that those who offer private transportation services and are employed by companies that use technological or digital platforms like Didi, Rappi, or Uber must attest that they have received the necessary training in action and safety procedures, particularly with regard to gender equality, as well as in the prevention and eradication of sexual harassment and all other forms of gender-based violence.

Also, they were warned that they would not be granted this permit if they were listed in the State of Quintana Roo’s Public Registry of Sex Offenders.

The Mexican Official Standard NOM-206-SCFI/SSA2-2018 stipulates that they must also wear a protective helmet and an identification card while providing the service.

It enables the use of discounts in the payment of duty for those who modify their units to offer the service to people with disabilities.

According to the law, motorcycle taxis are only permitted to operate on secondary, local, or tertiary roads, with the exception of special circumstances.





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