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Uber cars to be connected to Cancun C5 Security Center

By Tribune Travel

November 15, 2023

Uber, the ride-sharing company, can now proceed with its state legalization procedure after registering with the C5 Center. In order to guarantee user safety, public transportation vehicles need to be connected to the state’s C5 center, according to recent revisions to the mobility law.

Uber has agreed to join Quintana Roo’s Command, Control, Computing, Communications, and Citizen Contact Center (C5), according to a Monday announcement made by State Secretary Cristina Torres G√≥mez.

After several months of negotiations, the ridesharing company and state authorities finally signed the agreement. The business has consented to connect its cars to the C5 Security Centre, which will provide law enforcement access to real-time location data, license plate numbers, vehicle descriptions, and the identity of the Uber driver and passenger.

Installing a panic button for passengers in case of an emergency is also covered by the agreement.

“Uber and the state authorities have been in communication, and testing have been conducted to ensure that Uber’s panic buttons function flawlessly. “After multiple discussions, we have reached an agreement to link all Uber vehicles to the C5”, stated Torres.

She stated that the agreement is instantly operative because the panic button system has already been tested and that the data would be fed into the C5 database by the Uber platform.

According to Torres, the panic button system, which is currently required by law and will be deemed so in 2024, is being expanded to all concessioned public units, including state taxis.





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